Refund policy

Refund & Return Policy

Astral Nights

Last Updated: November 1, 2026

At Astral Nights, we are committed to providing high-quality digital products designed to support personal growth, lucid dreaming, dream exploration, and astral projection practices.

We want you to feel confident purchasing from our store. If you experience a problem with your purchase, we are here to help.

1. Our 30-Day Refund Policy

Customers may request a refund for eligible issues within 30 calendar days of the original purchase date.

Because our products are delivered digitally and can generally be accessed or downloaded immediately, we do not offer unconditional returns or refunds for change of mind.

However, we review eligible refund requests fairly and in accordance with applicable consumer protection laws.

2. Eligible Refund Requests

You may qualify for a refund within 30 days of purchase under the following circumstances:

Defective or Inaccessible Products

If a purchased digital file is corrupted, incomplete, inaccessible, or does not function as described, please contact us.

We will first attempt to resolve the issue by providing a working replacement, corrected file, or restored access. If we cannot reasonably resolve the problem, we will offer an appropriate refund.

Duplicate Purchases

If you accidentally purchase the same digital product more than once, you may request a refund for the duplicate transaction.

Incorrect Product Delivery

If you receive a different product from the one you ordered, we will provide the correct product or arrange an appropriate refund.

Unauthorized Transactions

If you believe a purchase was made without your authorization, contact us promptly at support@astralnights.com so we can investigate and assist. You may also contact your payment provider.

3. Non-Refundable Situations

Except where required by applicable law, refunds are generally not available for:

  • Change of mind after purchasing a digital product.

  • Deciding that you no longer need or want the product.

  • Personal dissatisfaction with a product that was accurately described and delivered as advertised.

  • Failure to read the product description, requirements, or included materials before purchase.

  • Expectations of specific personal, spiritual, or experiential results that were not guaranteed.

Important: Downloading or accessing a product does not eliminate your eligibility for a refund if the product is defective, incorrectly delivered, or otherwise qualifies under this policy or applicable law.

4. Products Covered

This policy applies to digital products purchased directly through AstralNights.com, including:

  • Digital books and eBooks.

  • PDF guides, checklists, and workbooks.

  • Digital dream and astral journals.

  • Guided audio programs and downloadable recordings.

  • Digital product bundles and educational resources.

For purchases made through third-party platforms, such as Amazon, Etsy, or other marketplaces, the applicable platform's refund procedures may also apply.

5. How to Request a Refund

To request a refund, email support@astralnights.com within 30 calendar days of your purchase.

Use the subject line: Refund Request – Astral Nights

Please include:

  1. Your order number.

  2. The email address used for your purchase.

  3. The name of the product.

  4. A brief explanation of the issue.

  5. Any relevant screenshots or error messages, if applicable.

We may request additional information when reasonably necessary to investigate or resolve the issue.

6. Refund Review and Processing

We aim to respond to refund requests within 3 business days.

If your request is approved, the refund will generally be issued to the original payment method within 5 business days of approval, subject to payment processor timelines.

Your bank or payment provider may require additional time to reflect the refund in your account.

If a refund is declined, we will explain the reason and, where appropriate, offer assistance resolving the issue.

Nothing in this policy limits any refund or other remedy required by applicable law.

7. Digital Product Access After a Refund

If a full refund is issued, Astral Nights may revoke access to the refunded product, disable associated download links, or withdraw applicable digital licenses, where permitted by law.

Customers should discontinue use of refunded materials unless otherwise authorized.

8. Exchanges and Replacements

Because our products are digital, traditional physical exchanges do not apply.

If you receive an incorrect, defective, or inaccessible product, we may provide a corrected file, replacement download link, or equivalent resolution at no additional charge.

9. Contact Information

For refund requests, order assistance, or questions about this policy, please contact:

Astral Nights
Website: https://astralnights.com
Email: support@astralnights.com

10. Changes to This Policy

Astral Nights may update this policy periodically to reflect changes in our products, operations, or legal requirements.

The version applicable to your purchase will be determined by the policy in effect at the time of your order, subject to applicable law.

Any updates will be published on this page with a revised effective date.